Get The New Case Study from Expedia Group

EG Case Study Dload

By creating more flexible commute policies and benefits, Expedia Group was able to:

  • Improve employee commute satisfaction
  • Achieve a 46% drop in single occupancy commuters
  • Increase use of all sustainable commute options​​​

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Years before making the move to their new Seattle campus, Expedia Group (EG) set out building their commute program of the future with goals of expanding sustainable mobility offerings, dropping single-occupancy car trips, and improving the employee experience. Along the way, EG achieved a 46% drop in drive-alone rate and rising commuter happiness scores—creating a flexible, forward-thinking model for others to follow.

The following webinar sketches out the framework of the Expedia Group Case Study, Flexibility and Choice: A phased approach to commuter behavior change.  Get a glimpse into the policies, programs, and technology that power the Expedia Group Campus Commute. And be sure to fill out the form on this page to get your copy of the case study.

Expedia Group partnered with NelsonNygaard and Luum for their employee commute program, the webinar, and case study.

Background

Location: Seattle, WA
Industry: Technology
Employees: 4,500 

Watch The Webinar

Get a first-hand look at the policies and platform that have shaped the Expedia Group commute program, making it one of the most forward-thinking, employee-empowering programs out there.   


Speakers
Josh Khana, Expedia Group
Melanie Truhn, NelsonNygaard
Kim Jones, Luum

Hosted by:
Association for Commuter Transportation (ACT)

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Expedia Group dropped their SOV year-over-year while growing sustainable engagement

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bike ridership growth

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vanpool ridership growth

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Five Key Takeaways from the Expedia Group Case Study

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01 PHASE

Phased policy roll-outs are highly impactful, especially when clearly communicated and tied to long-term goals and mission.

02 FLEXIBILITY

Move away from policies like monthly parking and the Catch-22 of a parking OR transit benefit. 

03 BALANCE

Mix incentives and disincentives to maximize behavior change. Parking charges can offset cost of the incentives.

04 BENEFITS

Offer flexible commuter benefits as part of your compensation package. Vital to attracting and retaining great talent.

05 ENGAGEMENT

Taking a focus to educating and listening to employees is an essential complement to policy effectiveness and program health.

Get The New Case Study from Expedia Group

EG Case Study Dload

By creating more flexible commute policies and benefits, Expedia Group was able to:

  • Improve employee commute satisfaction
  • Achieve a 46% drop in single occupancy commuters
  • Increase use of all sustainable commute options​​​

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Get in touch with luum

Learn how leading organizations optimize employee parking, automate administrative functions, and accelerate their commuter benefits transformation—through Luum—in preparation for the flexible, hybrid workplace of tomorrow.

Get in Touch with NelsonNygaard

NelsonNygaard is a multimodal transportation planning firm committed to developing transportation systems that promote vibrant, sustainable, and accessible communities. They help public sector and corporate clients build robust and lasting commute programs that offer flexible transportation options to reduce drive alone rates, help meet organizational growth challenges, and contribute to community goals related to mobility, equity, economic development, and healthy living.

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