Your future awaits at Luum

We want to hear how your skills and experience will translate to the role you are interviewing for. Help us connect the dots by reviewing the qualifications for the job and preparing to share specific examples that demonstrate how you meet them.

Reflect on past work experiences. Pick out some key successes as well as some failures. Share examples of your achievements and wins, but also how you’ve adapted and grown in less-than-ideal situations.

Do some research beyond the position you’re interviewing for. Learn about Luum as a company and how the position contributes to helping us achieve our mission. Learn about our values. Reflect on how and why you want to be a part of Luum. This is also a chance for you to make sure that the opportunity aligns with your own values and what you are looking for in your next career move.

Prepare some questions. This is an opportunity for the team to get to know you, but also for you to get to know the team! If you need clarification on the role or expectations, this will be your opportunity to ask.

Set up your video conferencing system and do a test run. We use Microsoft Teams, but if that changes, your Recruiter will let you know before the meeting. Be sure to check the rest of your technology setup: internet connection, privacy settings for your webcam and microphone, and other equipment such as headphones.

If you need any accommodations or are concerned about Microsoft Teams or other third-party virtual platforms not being fully accessible for you, please let your Recruiter know. We will reach out to discuss how to best support you.

Prepare your space and minimize distractions. Switch your other devices to silent mode but keep your phone close by in case your interviewer needs to reach you. Set up in a well-lit and quiet environment, if possible. With many of us having to work from home while taking care of our families, we understand that quiet space can be challenging to find. While we encourage you to find a space where you can focus and not be interrupted, don’t be too stressed about it. We understand and are all in this together!

Fully charge your phone, laptop, or other devices or ensure that they are connected to power.

Dress comfortably, but use your best judgment based on the role you are interviewing for.

Be yourself! Authenticity is one of our core values and we value you as an individual with your own unique perspectives.

We don’t expect you to know everything and it isn’t always about a right or wrong answer. Take us through your thought processes and explain your ideas. Ask questions if you need clarification. Hard skills can be important, but we also strive to assess things like problem-solving, critical thinking, and learning potential.

Remember to breathe! Take your time to collect your thoughts before responding if you need to. We want you to feel calm and comfortable throughout this process.

Do I need to use video for the interview, or can I just dial in via phone?

Yes, if you are comfortable, turn on your camera for better interviewer engagement. We also understand that there are times when internet bandwidth can be causing issues and when it might need to be turned off.

At the end of the interview process, ask the Hiring Manager or Recruiter when you can expect to hear back about next steps or the hiring decision.

Your Recruiter will follow up with you about the outcome of your interviews as soon as a hiring decision is made. Feel free to send a thank you email to the Recruiter, who will forward it to the Hiring Manager and interviewers.

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As an organization that does substantial business with the Federal government (i.e., a “Federal contractor”), HealthEquity, Inc. previously announced its plan to comply with President Biden’s Federal Contractor COVID19 vaccine mandate, requiring its employees to be fully vaccinated against COVID-19 by the Federally-set deadline, unless they were legally entitled to an exemption. On December 7, 2021, a federal district court in Georgia issued a temporary injunction staying the Federal contractor vaccine mandate nationwide. HealthEquity will follow the law, including this Court order. This means that unless (and until) the nationwide order is overturned or superseded, HealthEquity team members (employees) will not be required to get vaccinated and provide vaccine documentation or obtain a legal exemption as a condition of employment.